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Bronto Compatibility

8 years ago • updated by 8 years ago • 1

I've entered the embeded timer code into our e-mail template but am getting inconsistent results. On some test e-mails, the timer works fine, while on others, it shows as a broken image. Can you please provide some assistance? We're looking to add the timer to our Black Friday e-mails.

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8 years ago

Hi Russ,

We were having errors in some regions for a period earlier today. I believe we have resolved the issue and apologize for the inconvenience.

Can you try again and confirm that you are seeing the timer consistently? If not, please forward a test email to team@motionmailapp.com so we can take a look.

Sincerely, Adam

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Answer

Completed

8 years ago

Hi Russ,

We were having errors in some regions for a period earlier today. I believe we have resolved the issue and apologize for the inconvenience.

Can you try again and confirm that you are seeing the timer consistently? If not, please forward a test email to team@motionmailapp.com so we can take a look.

Sincerely, Adam

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