Let us know your thoughts, ideas and the things you wish were better!
  1. Forum: Feedback
+1
Wird überprüft

How to change text color?

Chí Cường Lương vor 9 Jahren • aktualisiert von MotionMail Team vor 9 Jahren • 1
I try to change color of text (DAYS/ HOUR/ MINUTES/ SECONDS) other than the color number the same as your image slider on the website. I attached your image below.

But I can't see any option to design it.Please let me know why. Thank you
Image 17

Image 18
+1

White background not consistent in emails.

Sunita Voleppe vor 9 Jahren • 0
When I create a timer and choose a white background (#FFFFFF), it comes across as off white in my emails, something that looks like #FCFEFC. Why would this happen, and is there a way to set a transparent background? Below is a screenshot of how it looks to me in my gmail. It appears the same in chrome and firefox browser.

Image 15


+1
Wird überprüft

My timer is calculating incorrectly

Nick Marvik vor 9 Jahren • aktualisiert von MotionMail Team vor 9 Jahren • 1
I have my timer set to expire on wednesday December 3rd at 12:00am.

Currently when I'm sending my test emails, the countdown timer is incorrect based on when the timer is set to expire - how do we fix?
+1
Fertiggestellt

Timer Not Working

Christopher Ramcharran vor 8 Jahren • aktualisiert von MotionMail Team vor 8 Jahren • 3

I'm getting a broken image. This is really important for my business since the email tempalates have already been designed.

+1
Fertiggestellt

None of our countdown timers are working.

GIV3Canada vor 8 Jahren • aktualisiert von MotionMail Team vor 8 Jahren • 2

All our timers are showing a broken image link.

Antwort
MotionMail Team vor 8 Jahren

We are now at 100% across all monitored regions. We have now put into place additional monitoring and capacity scaling to ensure that we are totally stable through Cyber Monday and moving forward.


Please let us know if you continue to see any issues.

+1
Fertiggestellt

Issues Saving Timers

Digital vor 9 Jahren • aktualisiert vor 9 Jahren • 3
Hello!
I'm receiving the following error and the only other subject I can find on the error is that it was internal. Is there a way we can remedy this shortly? We have a tight turn on an email.

"We could not save your timer. Please try again."

Thank you!
Antwort
MotionMail Team vor 9 Jahren
Thank you for reaching out! We've located the issue and trying to resolve ASAP. I'll keep you posted on our progress. We apologize for the inconvenience!

Best,

Rebecca
Team MotionMail
+1
Fertiggestellt

Our countdown isnt working either?

Chris Barnett vor 8 Jahren • aktualisiert vor 8 Jahren • 2

Hi Support,


http://s.mmgo.io/t/Otq


Is getting a 503 error, looks like server problems to us?


Thanks,


Chris

Antwort
MotionMail Team vor 8 Jahren

Hi Chris,


Our sincere apologies. We had increased error rates for a period of time, but we are now at 100% across all monitored regions. We have now put into place additional monitoring and capacity scaling to ensure that we are totally stable through Cyber Monday and moving forward.


Please let us know if you continue to see any issues.

+1
Wird überprüft

Counter with dynamic time

Pickup Change vor 8 Jahren • aktualisiert von gpconnect vor 8 Jahren • 2

Hello,

I need to add a timer in my emails, with a dynamic date. I don't have a fixed date, but the timer should count 7 days since the email is sent.

I read this article https://motionmail.userecho.com/topic/849648-api-information/ but actually I'm not so expert to understand it... :D

Is there an easy solution to this?

+1

I would love to see "hourly" stats in addition to "daily" stats.

Mike M JF vor 9 Jahren • 0
I love the idea to see daily stats, how many impressions my timer got that day, but I am looking for more detailed information. I am sure your logs (on back end) includes such data. Any plans make it available in near future?
+1
Fertiggestellt

Can't open MailChimp instruction

Roman Rybalchenko (Роман Рыбал vor 9 Jahren • aktualisiert von MotionMail Team vor 8 Jahren • 4
http://motionmailapp.com/blog/2013/12/countdown-timers-in-your-mailchimp-emails



Server Error

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

Antwort
MotionMail Team vor 8 Jahren

Our blog is back up! Thank you for your patience.



Customer support service by UserEcho