compatability with EMMA
Is the tool compatible with EMMA email marketing? I didn't see it in your list and or if this uses a shortcode or direct integration.
Vat Receipt
I've contacted Motion Mail requesting a vat receipt for a recent purchase as this was on my company account, but I am yet to receive a response via email. Is there a direct number I can use from the UK to speak to someone about this?
Color settings not consistent across clocks.
BUG:
I am trying to create a digital clock look for my timer. Something to this Digital Clock Example.
The only clock that gives that look is the 1st clock design with the colon : separating the digits.
I want a clean, simple white background with black text so use the following options: Primary: FFFFFF (White) / Text: 000000 (Black) / Background: FFFFFF (White).
So while the text for Days, Hours, Min, Sec and Colon are Black, the Digits have disappeared into the background as they are displayed as white. This setting doesn't work with clock 1 however if I change it to clock 2, this setting works fine.
Hoping you can consider fixing this in upcoming releases. Thanks.
Impression overage
Motionmail img tag causes email to get spammed (using mailchimp to send)
Using mailchimp to send the email.
The email gets spammed when sent to email addresses hosted at mediatemple, using their default 'mailprotect' settings (other email addresses I've tested so far work ok).
If I remove the motionmail img tag, the email does not get spammed.
Mediatemple is a fairly major host (and my client is on that domain!), what can we do to get the 's.mmgo.io' domain whitelisted?
Or any other ideas?
Same clock counts differently in same email viewed on different devices in different ways
How to set first frame of animated gif (for those who can't view animation)
Countdown is not based on current date/time
Bronto Compatibility
I've entered the embeded timer code into our e-mail template but am getting inconsistent results. On some test e-mails, the timer works fine, while on others, it shows as a broken image. Can you please provide some assistance? We're looking to add the timer to our Black Friday e-mails.
Hi Russ,
We were having errors in some regions for a period earlier today. I believe we have resolved the issue and apologize for the inconvenience.
Can you try again and confirm that you are seeing the timer consistently? If not, please forward a test email to team@motionmailapp.com so we can take a look.
Sincerely, Adam
Is there a way to create a perpetual timer that counts down to midnight every day?
I would like a timer that repeats counting down to midnight each day. Is this doable?
Сервис поддержки клиентов работает на платформе UserEcho