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Countdown not working

Chris Mfm vor 8 Jahren aktualisiert von MotionMail Team vor 8 Jahren 3

Hi, Our countdown timers aren't working in our emails that we have sent out this morning. Were working earlier but not now. Just seeing a 'motionmailapp' icon in place of the timer. Please fix! Please reply to list-mfmteam@futurenet.com

Antwort

Antwort
Fertiggestellt

Our sincere apologies. We had increased error rates for a period of time, but we are now at 100% across all monitored regions. We have now put into place additional monitoring and capacity scaling to ensure that we are totally stable through Cyber Monday and moving forward.


Please let us know if you continue to see any issues.

Let us know if you need to know our account details.

Wird überprüft

Hi Chris - apologies for the issue. We're seeing some increased error rates in some regions. I'll be back to you shortly with resolution.

Antwort
Fertiggestellt

Our sincere apologies. We had increased error rates for a period of time, but we are now at 100% across all monitored regions. We have now put into place additional monitoring and capacity scaling to ensure that we are totally stable through Cyber Monday and moving forward.


Please let us know if you continue to see any issues.