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Under review

Same clock, different output

Giulia De Monte 9 years ago updated by MotionMail Team 9 years ago 1
I just found something very weird:Ii put the same clock on 2 different DEM and, in the initial settings, I enable local language.
During test (and therefore, I checked the test email from the same account), the clock had 2 different output in two different emails.

Just to be clear: the clock was put first in a DEM aimed to UK users (and therefore, all the links in the email belongs to the UK domain) and then, in another one to international user (domain .com).
The UK email test shows the timer how should be seen by someone located in the UK...but I was checking the email from another time zone.

At the end, the output was correct..but I would like to understand why, 'cause the time format should be based on the time table of the browser - and my browser, by now, is located in Italy.
Thank you for your help,
Giulia
Under review
Currently, MotionMail does not change the timer countdown based on the user's local time. MM is designed to assist with events that have a specific time that the event starts or ends on. For example, a sale at your UK based website runs until 8pm GMT. If it is currently 7pm GMT, then users only have 1 hour left to purchase during the sale. So even if the user is located in Australia, for example, they would still only have 1 hour left regardless of their timezone.

Local language does look at the browser language code and updates the wording, but not the timezone.