Why does my timer stop counting down after a while when I view it in an email?
Can I include timers in my MailChimp campaigns?
How does MotionMail deal with time zones?
sees how much time is left based on the end date and time in the time
zone you select.
What counts as an impression?
What happens when I run out of credits?
It depends. If you are on our Free Plan the timer will no longer render. All of our premium plans allow for overage. This means that your timer will continue to show, and you will get billed on a per credit basis at the end of your billing cycle. The overage price per credit differs per plan and are listed on the pricing page: http://motionmailapp.com/pricing
For example: you are signed up for the Bootstrap plan, but you use up 120,000 credits instead of the allotted 100,000. At the end of the billing cycle, you will be charged an additional 20,000 * $0.0001 = $2 for overages.
Is MotionMail supported by all email clients?
We've successfully tested our timer in all major email clients. The only client that does not support animated GIFs and therefor our timer are the newer versions of Outlook (2007, 2010 and 2013). For more details, please see this helpful write-up by Litmus: https://litmus.com/blog/a-guide-to-animated-gifs-in-email Althought the timer does not animate, it will show the first frame providing the recipient with a decent fallback experience.
What is MotionMail?
email campaigns. It's a great new way to enhance the look of your emails
and engage your readers. The timer shows your recipients the exact
amount of time left and thus eliminates the risk of anyone missing out
due to ambiguous deadlines. Watching the timer tick down creates a sense
of urgency for potential customer to act and leads to more conversions.
Can I include timers in my Constant Contact email campaigns?
What is a credit and how many do I get?
used up every time someone views an email containing your countdown
timer - an impression. The number of credits you can use up each month
depends on the plan you choose.
You can view the plans which are available here:
http://motionmailapp.com/pricing
If you use more than the number of credits you have left in your account, an overage charge will apply. Some plans allow credits to roll over to the next month.
Who uses MotionMail?
announcing a deadline. Retailers, event planners, you name it. Use
MotionMail to show how much time is left until the kickoff or end of a
big sale, the release of a new product, the end of a ticket sale or when
RSVPs to your party are due.
Customer support service by UserEcho