Hi Kelly, we're working hard on it. Can you try your timer again and let us know if it is back up for you?

Hi Mark, the issue with the Quartz font has been resolved and should be available to you!

Hi Team Rubiks,

We were experiencing increased error rates in some regions earlier. Can you confirm that this issue is no longer appearing for you?

Thank you and apologies for the issue.

Sincerely,

Adam

Hi Russ,

We were having errors in some regions for a period earlier today. I believe we have resolved the issue and apologize for the inconvenience.

Can you try again and confirm that you are seeing the timer consistently? If not, please forward a test email to team@motionmailapp.com so we can take a look.

Sincerely, Adam

Hi Leonard, Brian,

We were experiencing higher error rates in some regions for a period of time. We believe we have resolved the issue.

Please let me know if you are having any issues still.

Sincerely, Adam

We are in the process of testing this feature and plan to roll it out as a new option at the beginning of 2016!

Hi there,

There is a simpler (but less secure) way to add end dates dynamically to your timer. However, to do this you'll need to be able to calculate the end time dynamically within your system. Is the end time available?

We are planning a feature in which you can indicate time remaining instead of end date, but this is unfortunately currently not available.

Best,

Rebecca

Team MotionMail

Our blog is back up! Thank you for your patience.

Hi Brian,

Thank you for thoroughly testing our timers. The timers are all loaded at the same time - this is impossible to control - which accounts for the slight delay between the timers added to the same email. Unfortunately, there is no technology that can ensure a timer accurate down to the second in an email.