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Under review
Recurring...
Hey there...
Do you have a way to setup a count down clock to be recurring? I need a clock that counts down a daily contest through July. I REALLY don't want to have to recreate a new clock every day.
Thanks!
-Brian
Do you have a way to setup a count down clock to be recurring? I need a clock that counts down a daily contest through July. I REALLY don't want to have to recreate a new clock every day.
Thanks!
-Brian

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Under review
It would be great, but...
It would be great if the app reset itself. As it is right now, I would have to make a timer for each email I sent out on a different day. I read you were considering adding the static feature 2 year ago. Any recent updates to do this?

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Under review
Add milliseconds to a timer?
Is it possible to add milliseconds to a timer, for an even MORE sense of urgency?
We would like to see it countdown faster.
Just wondering if it might be possible.
Thank you.

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Under review
Counter doesn't work in Exact Target
We use Exact Target for our email campaigns, and the timer doesn't render correctly on any platform. Please advise.

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"Message":"Invalid parameter length.","Param":"DateTime"
Starting to get very frustrated with the api -
This is my payload:
{"DateTime":"2015-08-07T03:47:01"}
I have also tried using the key "datetime" and formatting the timestamp with the timezone.
Unfortunately, nothing seems to work.
The error message is consistently:
{"DateTimeCreated":"2015-07-31T03:47:04.1267176","Message":"Invalid parameter length.","Param":"DateTime","StatusCode":400,"Type":"Bad_Request"}
This is my payload:
{"DateTime":"2015-08-07T03:47:01"}
I have also tried using the key "datetime" and formatting the timestamp with the timezone.
Unfortunately, nothing seems to work.
The error message is consistently:
{"DateTimeCreated":"2015-07-31T03:47:04.1267176","Message":"Invalid parameter length.","Param":"DateTime","StatusCode":400,"Type":"Bad_Request"}

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Clocks not loading in Dotmailer email sends or "view online" window
Hi there,
Is Motionmail aware of any rendering/loading issues with clocks at present?
Clocks embedded in Dotmailer emails are failing to load in test sends or in web browsers.
This isn't an issue we have seen before - it has occurred since the weekend. Trying to work out if it is a Dotmailer issue or Motionmail.
Many thanks,
Emma
Is Motionmail aware of any rendering/loading issues with clocks at present?
Clocks embedded in Dotmailer emails are failing to load in test sends or in web browsers.
This isn't an issue we have seen before - it has occurred since the weekend. Trying to work out if it is a Dotmailer issue or Motionmail.
Many thanks,
Emma

Answer
MotionMail Team
10 years ago
Hi Leonard, Brian,
We were experiencing higher error rates in some regions for a period of time. We believe we have resolved the issue.
Please let me know if you are having any issues still.
Sincerely, Adam

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Countdown clock not working on iphone
I created a countdown clock and added it to an email blast we sent out. It works great on my computer, but on my iphone the minute goes back and forth from 49 to 50. Does anyone know what the issue might be? Thanks

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Counter jumps forward
Hello,
We are looking at using a timer for the first time and have run into an issue with testing.
The timer gif appears to jump forward part way through, from 08.17.30.36 > 08.17.31.20.
Has anyone experienced this?
Also is there a way to increase the number of frames above 45?
C
We are looking at using a timer for the first time and have run into an issue with testing.
The timer gif appears to jump forward part way through, from 08.17.30.36 > 08.17.31.20.
Has anyone experienced this?
Also is there a way to increase the number of frames above 45?
C

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Need to add colors to background and offer color change of layout.
At present one color and one format.
Need to change color of background, and also of other parts if possible.
Need to change color of background, and also of other parts if possible.
Customer support service by UserEcho