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  1. Forum: Feedback
0

Countdown is not based on current date/time

Farid Mithani 11 years ago • 0
I created a countdown timer 3 days ago and sent thru email, following the copy/paste instructions. When I open that email today, though the second is ticking down, but the days/hours/minutes shown are based on the day it was created and not current. How do I make the counter dynamic so that it always shows the counter based on the date/time it is being viewed?
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Completed

Bronto Compatibility

Russ Poltrack 10 years ago • updated by MotionMail Team 10 years ago • 1

I've entered the embeded timer code into our e-mail template but am getting inconsistent results. On some test e-mails, the timer works fine, while on others, it shows as a broken image. Can you please provide some assistance? We're looking to add the timer to our Black Friday e-mails.

Answer
MotionMail Team 10 years ago

Hi Russ,


We were having errors in some regions for a period earlier today. I believe we have resolved the issue and apologize for the inconvenience.


Can you try again and confirm that you are seeing the timer consistently? If not, please forward a test email to team@motionmailapp.com so we can take a look.


Sincerely, Adam

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Is there a way to create a perpetual timer that counts down to midnight every day?

Reuben 10 years ago • 0

I would like a timer that repeats counting down to midnight each day. Is this doable?

0
Under review

Weeks and months?

Telbeng 11 years ago • updated by MotionMail Team 11 years ago • 1
Hi - rather than having for eg 400 days showing on the calendar, how does one have months or weeks shown?
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Completed

Error 503 backend read error

Team Rubiks 10 years ago • updated by MotionMail Team 10 years ago • 1

Hi, I keep getting the following error when try to load my timers

Error 503 backend read error


Answer
MotionMail Team 10 years ago

Hi Team Rubiks,


We were experiencing increased error rates in some regions earlier. Can you confirm that this issue is no longer appearing for you?


Thank you and apologies for the issue.


Sincerely,

Adam

0

How often does the dashboard update our remaining credits?

TrueSenseMarketing 10 years ago • 0

I'm expecting a large number of email opens/coundown timer views this week, and want to watch closely to be sure we don't go over our number of credits. Can you tell me how frequently the dashboard will update with the remaining number of credits? Also, if we go over, will we just be charged for the overage and have our timers continue to display?

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Completed

Responsive

Daniel John Brittain 11 years ago • updated by shalini sleya 2 months ago • 3
Any plans to make the clocks responsive?
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Planned

Do you guys have a referral / affiliate program?

Saijo George 11 years ago • updated by Conrad Atherton 10 years ago • 3
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Planned

Dynamic timers

Seth Ward 10 years ago • updated by aneesh 10 years ago • 2
I need to be able to count down to variable dates depending on when the email goes out - or based on a date something else happened within Infusionsoft. Can this be done?
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Under review

Is there a way to get a simple 5 minute countdown clock?

Rob 10 years ago • updated by MotionMail Team 10 years ago • 1
Hi - would like to have just a simple 5 minute count down clock to show anytime the user opens the email. Regardless of when they open the email & not based on any specific date. Is there a way to do this?


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