Under review

Motionmail img tag causes email to get spammed (using mailchimp to send)

11 years ago • updated by 11 years ago • 2

I've noticed that whenever I include the motionmail img tag, my emails get spammed for some users.

Using mailchimp to send the email.

The email gets spammed when sent to email addresses hosted at mediatemple, using their default 'mailprotect' settings (other email addresses I've tested so far work ok).

If I remove the motionmail img tag, the email does not get spammed.

Mediatemple is a fairly major host (and my client is on that domain!), what can we do to get the 's.mmgo.io' domain whitelisted?

Or any other ideas?

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Under review

Same clock counts differently in same email viewed on different devices in different ways

11 years ago • updated by 10 years ago • 4

Hi there - just found this app and can't wait to use it for real. I'm experimenting at the moment, created a clock, and sent it to myself in an email through Mail Chimp. Oddly, when I open the email in my browser on my computer, and open it on my iPhone, they show two different counts. Then when I view the email in a browser on my phone, it shows a third count. Trying to understand that and wondering if there is a way to get them all in sync?

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Under review

How to set first frame of animated gif (for those who can't view animation)

11 years ago • updated by 11 years ago • 1

Hi there, is it possible to select the time on the first frame of the animated coundown timer gif (e.g. to say 15:00:00) for those who are unable to view the animation? (outlook users etc)

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Countdown is not based on current date/time

11 years ago • 0

I created a countdown timer 3 days ago and sent thru email, following the copy/paste instructions. When I open that email today, though the second is ticking down, but the days/hours/minutes shown are based on the day it was created and not current. How do I make the counter dynamic so that it always shows the counter based on the date/time it is being viewed?

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Completed

Bronto Compatibility

10 years ago • updated by 10 years ago • 1

I've entered the embeded timer code into our e-mail template but am getting inconsistent results. On some test e-mails, the timer works fine, while on others, it shows as a broken image. Can you please provide some assistance? We're looking to add the timer to our Black Friday e-mails.

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Answer

10 years ago

Hi Russ,

We were having errors in some regions for a period earlier today. I believe we have resolved the issue and apologize for the inconvenience.

Can you try again and confirm that you are seeing the timer consistently? If not, please forward a test email to team@motionmailapp.com so we can take a look.

Sincerely, Adam

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Is there a way to create a perpetual timer that counts down to midnight every day?

10 years ago • 0

I would like a timer that repeats counting down to midnight each day. Is this doable?

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Under review

Weeks and months?

11 years ago • updated by 11 years ago • 1

Hi - rather than having for eg 400 days showing on the calendar, how does one have months or weeks shown?

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Completed