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0
Need to add colors to background and offer color change of layout.
At present one color and one format.
Need to change color of background, and also of other parts if possible.
Need to change color of background, and also of other parts if possible.
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Completed
Clock doesn't count down in Office on PC
Hi
Having issues with countdown timer working if Office on PC but works fine in Office on a Mac.
On Mac the count down ticks down but on PC only changes when I come back to open the email
Any help would be great
Thanks in advance
Having issues with countdown timer working if Office on PC but works fine in Office on a Mac.
On Mac the count down ticks down but on PC only changes when I come back to open the email
Any help would be great
Thanks in advance
Answer
MotionMail Team
10 years ago
Hi Andrew,
Some versions of Outlook do not support animated GIFs. In this case the first frame is displayed, which is correct timer wise but has no motion.
You can see this post for a link to more information.
http://motionmail.userecho.com/topic/497677-timer-does-not-move-when-email-is-viewed-in-outlook/
Some versions of Outlook do not support animated GIFs. In this case the first frame is displayed, which is correct timer wise but has no motion.
You can see this post for a link to more information.
http://motionmail.userecho.com/topic/497677-timer-does-not-move-when-email-is-viewed-in-outlook/
0
Under review
Impressions are incorrect
We sent out a campaign on September 17th and have had over 56,000 opens yet the impressions have been stuck on 94 for days.
Could you explain why this is happening?
Could you explain why this is happening?
0
Timer preview not working while editing timer
while editing/creating new timer the preview is not working
0
Counter doesn't work in an email
Hi Support,
We used this code in our html email and the counter doesn't work at all. We don't use Google Mail. We send it out directly to our members. Please advise. Thank you.<div align=”center”><img src="http://s.mmgo.io/t/CrE" alt="motionmailapp.com" /></div>
We used this code in our html email and the counter doesn't work at all. We don't use Google Mail. We send it out directly to our members. Please advise. Thank you.<div align=”center”><img src="http://s.mmgo.io/t/CrE" alt="motionmailapp.com" /></div>
0
Planned
Timer looks could be more tweakable
Freaking awesome service.. Seriously i was looking for this for days! thanks!
Anyway, I hope in the feature we get to be able to do more tweaks on the timer's looks.. :) Again awesome work guys!
Anyway, I hope in the feature we get to be able to do more tweaks on the timer's looks.. :) Again awesome work guys!
0
Completed
fix a small spelling mistake in hebrew
Hi,
the hebrew timer has a small mistake in the "hour" translation.
it's present "השעות" instead of "שעות"
(or in english - "the hours", instead of "hours")
would love if you can fix that.
thanks
the hebrew timer has a small mistake in the "hour" translation.
it's present "השעות" instead of "שעות"
(or in english - "the hours", instead of "hours")
would love if you can fix that.
thanks
0
Completed
Timer working in IOS but not in Gmail, it always has before.
Hello.
Can you confirm that the timers are working in gmail? They are showing up zeroed out, but showing up fine in IOS.
Also, while requesting a password update I was getting a server error, but ended up remembering.
Thanks.
0
Under review
Same clock, different output
I just found something very weird:Ii put the same clock on 2 different DEM and, in the initial settings, I enable local language.
During test (and therefore, I checked the test email from the same account), the clock had 2 different output in two different emails.
Just to be clear: the clock was put first in a DEM aimed to UK users (and therefore, all the links in the email belongs to the UK domain) and then, in another one to international user (domain .com).
The UK email test shows the timer how should be seen by someone located in the UK...but I was checking the email from another time zone.
At the end, the output was correct..but I would like to understand why, 'cause the time format should be based on the time table of the browser - and my browser, by now, is located in Italy.
Thank you for your help,
Giulia
During test (and therefore, I checked the test email from the same account), the clock had 2 different output in two different emails.
Just to be clear: the clock was put first in a DEM aimed to UK users (and therefore, all the links in the email belongs to the UK domain) and then, in another one to international user (domain .com).
The UK email test shows the timer how should be seen by someone located in the UK...but I was checking the email from another time zone.
At the end, the output was correct..but I would like to understand why, 'cause the time format should be based on the time table of the browser - and my browser, by now, is located in Italy.
Thank you for your help,
Giulia
Customer support service by UserEcho
