Let us know your thoughts, ideas and the things you wish were better!
0

Need to add colors to background and offer color change of layout.

Steven Block fa 11 anys 0
At present one color and one format.
Need to change color of background, and also of other parts if possible.
0
Completat

Clock doesn't count down in Office on PC

andrew bajcar@bathrooms com fa 10 anys updated by MotionMail Team fa 10 anys 1
Hi
Having issues with countdown timer working if Office on PC but works fine in Office on a Mac.
On Mac the count down ticks down but on PC only changes when I come back to open the email
Any help would be great
Thanks in advance
Answer
MotionMail Team fa 10 anys
Hi Andrew,

Some versions of Outlook do not support animated GIFs. In this case the first frame is displayed, which is correct timer wise but has no motion.

You can see this post for a link to more information.
http://motionmail.userecho.com/topic/497677-timer-does-not-move-when-email-is-viewed-in-outlook/

0
Under review

Impressions are incorrect

Nigel fa 10 anys actualitzat fa 10 anys 2
We sent out a campaign on September 17th and have had over 56,000 opens yet the impressions have been stuck on 94 for days.

Could you explain why this is happening?
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Timer preview not working while editing timer

Jack Mazafi fa 10 anys 0

while editing/creating new timer the preview is not working

0

Counter doesn't work in an email

FMWFCHamber fa 11 anys 0
Hi Support,

We used this code in our html email and the counter doesn't work at all. We don't use Google Mail.   We send it out directly to our members.  Please advise. Thank you.<div align=”center”><img src="http://s.mmgo.io/t/CrE" alt="motionmailapp.com" /></div>
0
Completat

What happens when the countdown reaches its zero? What message is displayed?

Ro Davies fa 10 anys updated by MotionMail Team fa 10 anys 1
0
Planned

Timer looks could be more tweakable

Giannis Antonis fa 12 anys updated by MotionMail Team fa 12 anys 2
Freaking awesome service.. Seriously i was looking for this for days! thanks!
Anyway, I hope in the feature we get to be able to do more tweaks on the timer's looks.. :) Again awesome work guys!
0
Completat

fix a small spelling mistake in hebrew

Omry Revach fa 11 anys updated by MotionMail Team fa 10 anys 4
Hi, 
the hebrew timer has a small mistake in the "hour" translation.
it's present "השעות" instead of "שעות" 
(or in english - "the hours", instead of "hours")

would love if you can fix that.
thanks
0
Completat

Timer working in IOS but not in Gmail, it always has before.

Tyler Turner fa 10 anys updated by MotionMail Team fa 10 anys 2

Hello.

Can you confirm that the timers are working in gmail? They are showing up zeroed out, but showing up fine in IOS.


Also, while requesting a password update I was getting a server error, but ended up remembering.


Thanks.

0
Under review

Same clock, different output

Giulia De Monte fa 11 anys updated by MotionMail Team fa 11 anys 1
I just found something very weird:Ii put the same clock on 2 different DEM and, in the initial settings, I enable local language.
During test (and therefore, I checked the test email from the same account), the clock had 2 different output in two different emails.

Just to be clear: the clock was put first in a DEM aimed to UK users (and therefore, all the links in the email belongs to the UK domain) and then, in another one to international user (domain .com).
The UK email test shows the timer how should be seen by someone located in the UK...but I was checking the email from another time zone.

At the end, the output was correct..but I would like to understand why, 'cause the time format should be based on the time table of the browser - and my browser, by now, is located in Italy.
Thank you for your help,
Giulia