Let us know your thoughts, ideas and the things you wish were better!
0
Fertiggestellt

HI, our timer is not showing up, we have enough credits . and the emails are live and there is no timer showing

Leonardm@teachco com vor 10 Jahren aktualisiert von MotionMail Team vor 10 Jahren 2
Antwort
MotionMail Team vor 10 Jahren

Hi Leonard, Brian,


We were experiencing higher error rates in some regions for a period of time. We believe we have resolved the issue.


Please let me know if you are having any issues still.


Sincerely, Adam

0

Countdown clock not working on iphone

McLean Roberts vor 10 Jahren 0
I created a countdown clock and added it to an email blast we sent out. It works great on my computer, but on my iphone the minute goes back and forth from 49 to 50. Does anyone know what the issue might be? Thanks
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Counter jumps forward

LIDA vor 10 Jahren 0
Hello,

We are looking at using a timer for the first time and have run into an issue with testing.

The timer gif appears to jump forward part way through, from 08.17.30.36 > 08.17.31.20.

Has anyone experienced this?

Also is there a way to increase the number of frames above 45?

C

0

Need to add colors to background and offer color change of layout.

Steven Block vor 11 Jahren 0
At present one color and one format.
Need to change color of background, and also of other parts if possible.
0
Fertiggestellt

Clock doesn't count down in Office on PC

andrew bajcar@bathrooms com vor 11 Jahren aktualisiert von MotionMail Team vor 11 Jahren 1
Hi
Having issues with countdown timer working if Office on PC but works fine in Office on a Mac.
On Mac the count down ticks down but on PC only changes when I come back to open the email
Any help would be great
Thanks in advance
Antwort
MotionMail Team vor 11 Jahren
Hi Andrew,

Some versions of Outlook do not support animated GIFs. In this case the first frame is displayed, which is correct timer wise but has no motion.

You can see this post for a link to more information.
http://motionmail.userecho.com/topic/497677-timer-does-not-move-when-email-is-viewed-in-outlook/

0
Wird überprüft

Impressions are incorrect

Nigel vor 10 Jahren aktualisiert vor 10 Jahren 2
We sent out a campaign on September 17th and have had over 56,000 opens yet the impressions have been stuck on 94 for days.

Could you explain why this is happening?
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Timer preview not working while editing timer

Jack Mazafi vor 10 Jahren 0

while editing/creating new timer the preview is not working

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Counter doesn't work in an email

FMWFCHamber vor 11 Jahren 0
Hi Support,

We used this code in our html email and the counter doesn't work at all. We don't use Google Mail.   We send it out directly to our members.  Please advise. Thank you.<div align=”center”><img src="http://s.mmgo.io/t/CrE" alt="motionmailapp.com" /></div>
0
Fertiggestellt

What happens when the countdown reaches its zero? What message is displayed?

Ro Davies vor 10 Jahren aktualisiert von MotionMail Team vor 10 Jahren 1
0
Geplant

Timer looks could be more tweakable

Giannis Antonis vor 12 Jahren aktualisiert von MotionMail Team vor 12 Jahren 2
Freaking awesome service.. Seriously i was looking for this for days! thanks!
Anyway, I hope in the feature we get to be able to do more tweaks on the timer's looks.. :) Again awesome work guys!