Let us know your thoughts, ideas and the things you wish were better!
0

Need to add colors to background and offer color change of layout.

Steven Block 11 лет назад 0
At present one color and one format.
Need to change color of background, and also of other parts if possible.
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Завершен

Clock doesn't count down in Office on PC

andrew bajcar@bathrooms com 10 лет назад обновлен MotionMail Team 10 лет назад 1
Hi
Having issues with countdown timer working if Office on PC but works fine in Office on a Mac.
On Mac the count down ticks down but on PC only changes when I come back to open the email
Any help would be great
Thanks in advance
Ответ
MotionMail Team 10 лет назад
Hi Andrew,

Some versions of Outlook do not support animated GIFs. In this case the first frame is displayed, which is correct timer wise but has no motion.

You can see this post for a link to more information.
http://motionmail.userecho.com/topic/497677-timer-does-not-move-when-email-is-viewed-in-outlook/

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На рассмотрении

Impressions are incorrect

Nigel 10 лет назад обновлен 10 лет назад 2
We sent out a campaign on September 17th and have had over 56,000 opens yet the impressions have been stuck on 94 for days.

Could you explain why this is happening?
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Timer preview not working while editing timer

Jack Mazafi 10 лет назад 0

while editing/creating new timer the preview is not working

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Counter doesn't work in an email

FMWFCHamber 11 лет назад 0
Hi Support,

We used this code in our html email and the counter doesn't work at all. We don't use Google Mail.   We send it out directly to our members.  Please advise. Thank you.<div align=”center”><img src="http://s.mmgo.io/t/CrE" alt="motionmailapp.com" /></div>
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Завершен

What happens when the countdown reaches its zero? What message is displayed?

Ro Davies 10 лет назад обновлен MotionMail Team 10 лет назад 1
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Запланирован

Timer looks could be more tweakable

Giannis Antonis 12 лет назад обновлен MotionMail Team 12 лет назад 2
Freaking awesome service.. Seriously i was looking for this for days! thanks!
Anyway, I hope in the feature we get to be able to do more tweaks on the timer's looks.. :) Again awesome work guys!
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Завершен

fix a small spelling mistake in hebrew

Omry Revach 11 лет назад обновлен MotionMail Team 10 лет назад 4
Hi, 
the hebrew timer has a small mistake in the "hour" translation.
it's present "השעות" instead of "שעות" 
(or in english - "the hours", instead of "hours")

would love if you can fix that.
thanks
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Завершен

Timer working in IOS but not in Gmail, it always has before.

Tyler Turner 10 лет назад обновлен MotionMail Team 10 лет назад 2

Hello.

Can you confirm that the timers are working in gmail? They are showing up zeroed out, but showing up fine in IOS.


Also, while requesting a password update I was getting a server error, but ended up remembering.


Thanks.

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На рассмотрении

Same clock, different output

Giulia De Monte 11 лет назад обновлен MotionMail Team 11 лет назад 1
I just found something very weird:Ii put the same clock on 2 different DEM and, in the initial settings, I enable local language.
During test (and therefore, I checked the test email from the same account), the clock had 2 different output in two different emails.

Just to be clear: the clock was put first in a DEM aimed to UK users (and therefore, all the links in the email belongs to the UK domain) and then, in another one to international user (domain .com).
The UK email test shows the timer how should be seen by someone located in the UK...but I was checking the email from another time zone.

At the end, the output was correct..but I would like to understand why, 'cause the time format should be based on the time table of the browser - and my browser, by now, is located in Italy.
Thank you for your help,
Giulia


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